2872 IT & Software Developer jobs in the UK
Requirements
Must:
- Proven Experience: I am looking for someone with previous experience in IT support, ideally within a managed service provider (MSP) environment.
- Technical Knowledge: Familiarity with ITIL practices, Active Directory, Azure AD, and Microsoft 365 is essential.
- Certifications: Microsoft certifications such as AZ-900, MS-900, or SC-900 are desirable.
- Problem-Solving Skills: You should be able to work well under pressure and prioritize effectively.
- Customer Service: Excellent communication and interpersonal skills with a client-first approach are a must.
- Motivated Learner: You should be enthusiastic about personal growth and ongoing technical learning.
Responsibilities
As a 1st Line IT Support Engineer, your duties will include:
- Serving as the first point of contact for IT queries and logging, categorizing, and prioritizing incidents to ensure swift resolutions.
- Troubleshooting and resolving basic technical issues across desktops, laptops, and mobile devices, escalating more complex problems when necessary.
- Managing user access and enhancing cybersecurity by handling password resets, account updates, and implementing multifactor authentication via Active Directory, Azure AD, and similar systems.
- Installing, configuring, and maintaining hardware and software to ensure smooth business operations.
- Maintaining clear, up-to-date documentation and contributing to knowledge management for faster future resolutions.
- Delivering excellent customer service through professional communication, timely updates, and useful guidance to end users.
- Identifying recurring issues and actively contributing to service improvements and process optimization initiatives.
- Engaging in ongoing Microsoft certification training from Modern Desktop and Intune to Azure platforms to stay ahead in the field.
Description
This is an excellent opportunity for a proactive and customer-focused 1st Line IT Support Engineer to join my dynamic technology team, supporting clients across cloud, network, and desktop environments. The salary range for this position is £28,000 - £34,000 per annum, depending on experience. I am offering a hybrid work arrangement, with three days in our City of London office and two days from home. This position is full-time and permanent, requiring 35 hours of work per week from Monday to Friday. I provide fantastic career progression opportunities, learning and development options (including Microsoft certifications and internal and external training), and a host of benefits such as 21 days of holiday (increasing after three years), private healthcare after probation, a pension scheme from day one, and more. I am excited to hear from candidates who are ready to take the next step in their career. Apply today to join my team!
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2872 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Origin, Direct Online Services, RDC Aviation, Commsworld, BAE Systems, Street Group, Ever Nimble among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.