IT Consultant / Senior Client Technical Lead

We are looking for candidates with extensive industry experience in a relevant role, preferably within a Managed Service Provider environment. You should possess demonstrable technical skills and certifications in Microsoft cloud technologies. Strong interpersonal skills are essential, including the ability to manage expectations effectively. A customer service orientation is paramount, as we prioritize our clients' needs in everything we do. You must have excellent oral and written communication skills, allowing you to generate client proposals and reports, as well as to convey complex technical information simply and clearly, whether in person, by email, or over the phone. You should be able to multi-task and adopt a proactive and organized approach to exceed client expectations. A confident and positive demeanor with colleagues and clients is crucial, along with excellent organizational skills and close attention to detail. Competency in accurately maintaining CRM software, including management information, billing data, and client-linked documentation, is preferred (experience with MS Dynamics and Power Apps is a plus). We value team players who wish to make a valuable contribution to our business.