2179 IT & Software Developer jobs in the UK

AVENSYS CONSULTING  LTD jobs

ServiceNow Engineer

£46,000 - 86,000
AVENSYS CONSULTING LTD
Estate Road, South East London
£46,000 - 86,000
Company Size icon
Company Size
500-1k
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Hands-on experience with ServiceNow CMDB and ITSM modules - Strong knowledge of automation tools (Ansible, Terraform, Puppet, Chef) - Proficiency in scripting languages (Python, PowerShell, Shell) - Familiarity with CI/CD tools (Jenkins, GitLab, Azure DevOps) - Experience with cloud platforms (AWS, Azure, GCP) - Solid understanding of ITIL processes, especially Configuration, Change, and Incident Management - Experience in integrating CMDB with monitoring and discovery tools - Strong analytical and problem-solving skills - Excellent communication and stakeholder management abilities - Ability to work in cross-functional teams and manage multiple priorities - ServiceNow Certified Implementation Specialist (CIS) CMDB (preferred) - ITIL v4 Foundation certification (preferred) - Experience in large-scale enterprise environments (preferred) - Exposure to monitoring tools (Splunk, Prometheus, ELK) for CI data validation (preferred)

Technologies

CI/CD
CMDB
ELK
GitLab
ITIL
ITSM
Jenkins

Responsibilities

- Design, implement, and maintain the ServiceNow CMDB structure, ensuring data accuracy and integrity - Define and enforce governance policies for configuration item (CI) lifecycle management - Integrate CMDB with monitoring, discovery, and asset management tools - Perform audits and reconciliation to ensure CMDB compliance with ITIL standards - Develop and implement automation scripts and workflows for infrastructure provisioning, configuration, and application deployment - Integrate CMDB with DevOps pipelines to enable automated updates of configuration items - Build automated solutions for CI/CD, monitoring, and reporting - Collaborate with ITSM, infrastructure, and application teams to ensure CMDB supports operational needs - Integrate CMDB with cloud platforms (AWS, Azure, GCP) and DevOps tools (Jenkins, GitLab, Ansible, Terraform) - Work closely with change and incident management teams to ensure CMDB reflects real-time system states - Ensure CMDB aligns with ITIL and organizational compliance requirements - Provide reporting and analytics on CMDB health, automation efficiency, and CI lifecycle - Support audits and risk assessments by maintaining accurate configuration records - Identify opportunities to enhance CMDB usability and automation coverage - Stay updated on ServiceNow CMDB capabilities and DevOps automation trends - Recommend and implement best practices for CMDB and automation processes

Description


We are looking for a DevOps Engineer CMDB & Automation to join our IT Service Management and Operations team in London, UK. This is a 6-month contract role with a hybrid work model of 3 days in the office per week. Our team is driven by a passion for improving operational efficiency, accuracy, and compliance through the design and implementation of our Configuration Management Database (CMDB) as well as automation initiatives across our infrastructure and application environments. We offer a competitive per day rate of 250 GBP and foster a collaborative environment that encourages continuous learning and innovation.
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