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ATA Recruitment jobs

Senior IT Support Engineer

45,000 - 45,000 GBP
ATA Recruitment
Sixth Avenue, Centrum One Hundred
45,000 - 45,000 GBP
Company Size icon
Company Size
50-200
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
To be successful in your application for the Senior IT Support Engineer role, you will need: - A relevant qualification within IT/Computer Science - Previous experience working in a leading IT role, ideally with involvement in IT improvement projects - Exposure to cyber security - Excellent communication and problem-solving skills - Windows server configuration experience - Experience working within SQL Database

Responsibilities

As a Senior IT Support Engineer, you will work alongside an IT Technician to provide day-to-day first-line technical support across the business while also leading IT projects aimed at business improvement. Your day-to-day responsibilities will include: - Following up on IT support requests across the business for desktop and hardware issues - Carrying out remote support, diagnosing and resolving system issues - Ensuring that IT hardware within the business is functioning properly - Identifying any new hardware that needs to be integrated into the business on a short- and medium-term basis - Providing feedback to senior management on requirements to maintain a fit and robust system as the business grows - Managing IT licensing agreements for software across the business - Following annual cyber security audits to ensure corrective measures and actions are implemented to optimize cyber security - Creating dashboards (Power BI) for business performance - Leading IT projects for business improvement - Testing IT systems within the business for issues and errors, modifying them as required

Description

We are a leading global provider of critical power solutions, catering to a diverse range of customers, including large commercial enterprises and the defense industry. With over 40 years of operation and a valuation exceeding £50 million, we offer services spanning design, manufacturing, rental, and maintenance. Following the acquisition of our business in 2023, our rental operations division has seen nearly 200% growth, with a projected increase of £2 million by 2025. Due to internal organizational changes, we are looking to recruit a Senior IT Support Engineer to join our team. The position offers a competitive salary between £38,000 and £45,000. Our working hours are from 8 am to 4 pm, Monday to Friday, and we also provide a company pension and private healthcare. We encourage you to apply if you meet the requirements and are looking to contribute to our continued growth and success.
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You can find Support Engineer salaries in the UK here.

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Is the UK a good place for Support Engineers?

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