2015 IT & Software Developer jobs in the UK
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IT Service Desk Technician
£25,000 - 30,000
AMVIA Limited
North Bank, Sheffield
£25,000 - 30,000
Requirements
Must:
We are looking for candidates who possess the following essential requirements:
- Good root-cause analysis skills to effectively troubleshoot technical issues.
- Excellent English-speaking skills, with strong people skills and comfort in regular phone communication with customers and suppliers.
- Strong literacy skills in reading and writing; a significant part of the job involves responding to tickets through our ticketing portal or via email.
- Proficiency in using the full Microsoft Office Suite.
- A solid understanding and working knowledge of TCP/IP, networking, and network topologies.
- Familiarity with both Windows and Mac operating systems.
- Prior experience working in a single IT service desk for at least 12 months.
- Good understanding of Cyber Security tools, including email filtering, content restrictions, multi-factor authentication, conditional access, and domain security (DKIM, DMARC, SFP).
- Working knowledge of MS365 admin functionalities, including Entra ID, SharePoint, Teams, Intune, and Exchange.
Responsibilities
As a Service Desk Technician, my primary responsibilities will include:
- Communicating with clients and suppliers to resolve technical issues.
- Performing root-cause analysis to understand and diagnose problems effectively.
- Managing and responding to support tickets in an efficient manner.
- Providing guidance on IT issues and ensuring a high level of customer satisfaction.
- Documenting technical solutions and maintaining comprehensive records.
- Working as part of a dedicated service desk team to deliver exceptional service to our clients across various technologies.
Description
At Amvia Limited, we specialize in delivering connectivity solutions and collaboration tools to businesses, focusing on driving growth and enhancing customer experiences. We offer personalized services from initial quote through ongoing support, with a suite of services that includes Connectivity, VoIP, Business Mobiles, and Microsoft 365. We are committed to fostering a supportive team culture, celebrating individual and team successes. As part of our team, you will enjoy benefits such as a free holiday on your birthday, gym/health club membership, a modern office environment in Sheffield city center, and a clear path for career progression in a growing company. We are excited to offer this exceptional opportunity to join a forward-thinking technology company that invests in its people. If you have the relevant experience and are eager to grow in your career, we encourage you to apply today with an up-to-date CV.
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You can find IT Specialist salaries in the UK here.
How many IT Specialist jobs are in the UK?
Currently, there are 2015 IT openings.
Is the UK a good place for IT Specialists?
The UK is one of the best countries to work as a IT Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Specialist jobs in the UK?
Gelt Inc, Origin, BTL IT Solutions Ltd., Direct Online Services, PayItMonthly Ltd, TCMM Shutter Group Ltd, Access4 among others, are currently hiring for IT roles in the UK.
The company with most openings is Experis as they are hiring for 69 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.
The company with most openings is Experis as they are hiring for 69 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.