2880 IT & Software Developer jobs in the UK
2nd Line IT Support Engineer
£36,000 - 76,000
AGILICO WORKPLACE TECHNOLOGY LIMITED
Bournemouth Road, Southampton
£36,000 - 76,000
Requirements
Must:
- Proven experience in IT support, specifically 2nd line support
- Strong troubleshooting and problem-solving skills
- Familiarity with customer service best practices
- Experience with ticketing systems and remote support tools
- Knowledge of network and server infrastructure
- Relevant IT certifications (e.g., CompTIA, Microsoft) preferred
- Excellent communication and interpersonal skills
Technologies
Responsibilities
- Provide technical support across various customer environments
- Act as an escalation point for issues unresolved by the Service Desk
- Focus on business-as-usual (BAU) support and project delivery
- Ensure customer infrastructure and services remain stable and secure
- Maintain and improve the overall health of customer environments
- Collaborate with the Service Desk and other technical teams to resolve issues
Description
We are a dynamic IT support team located in Southampton, dedicated to delivering exceptional support services to our customers. In this role, you will find a collaborative and supportive environment that prioritizes employee growth and development. We offer competitive benefits and encourage a work-life balance. Join us as we strive to provide top-notch IT solutions while ensuring the stability and security of customer infrastructures.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2880 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Yellowbrick Data, Circuit Mind, The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, UKTL among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 84 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 84 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.