2548 IT & Software Developer jobs in the UK
IT Helpdesk Manager
£30,000 - 35,000
AFI group of companies
Maple Road, Castle Donington
£30,000 - 35,000
Requirements
Must:
I am looking for candidates with experience working as an IT Support Engineer or in a similar role where you have provided IT support across multiple sites. You should have knowledge of Service Desk (by Manage Engine), Remote Desktop, Intune, Windows Server, and Windows Defender for Endpoint. Additionally, I value enthusiasm, organization, and good time management. Strong communication and leadership skills are essential, as is the ability to develop a team. A solid working knowledge of Microsoft Office products, particularly Excel, is also required.
Responsibilities
As the IT Helpdesk Manager, I will need you to lead and manage the IT Helpdesk team, ensuring the smooth running of day-to-day IT support operations across AFI Group. This will involve maintaining swift resolutions and delivering exceptional service. You will manage and control laptops, tablets, and mobile phones, as well as handle the procurement of IT hardware and manage software licenses. Your responsibilities will also include managing third-party vendors and their support during incidents and projects, as well as providing assistance to the Group IT Director with administrative tasks. Application administration will be part of your role, covering systems such as Active Directory, Sage200, Insphire, Microsoft Dynamics CRM, Intune, and Windows Defender.
Description
This position is based in our support centre office in Castle Donington, Derbyshire, where you will be responsible for overseeing two team members and support 300 staff and 600 devices across 20 locations. The role allows for hybrid working with occasional travel to other locations as required, and mileage will be reimbursed. The normal hours are Monday to Friday, 8:00 AM to 5:00 PM with a 30-minute unpaid break, although there may be some out-of-hours work required. At AFI Group, we operate a two-stage interview process and utilize online testing to screen candidates. In addition to a competitive salary, we offer 25 days of holiday plus statutory holidays, profit share scheme inclusion, pension contributions, and a healthcare cash plan, among other benefits. We also have a discretionary Christmas bonus payment and a comprehensive employee benefits program. If you are looking for a fast-paced and rewarding career, I would love to hear from you!
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2548 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, ILUX Limited, Access4, Kendal Nutricare, Cosgrove & Drew, PDL Finance Ltd, Drift IT among others, are currently hiring for Support roles in the UK.
The company with most openings is Ocho as they are hiring for 62 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ocho as they are hiring for 62 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.