2078 IT & Software Developer jobs in the UK
IT Support Analyst
£25,000 - 27,000
24-7 Recruitment Services
Oakwood House Blackwood Business Park Ash Road South, Wrexham
£25,000 - 27,000
Requirements
Must:
We are looking for candidates with:
- Demonstrable experience as an IT Support Analyst or in a similar relevant role.
- Solid understanding of Microsoft Windows and Office applications, networking (both wired and wireless), desktop and server hardware, antivirus, and remote support tools.
- Familiarity with Microsoft 365, Active Directory, Exchange, and Intune administration.
- A strong customer service ethos, with a genuine passion for assisting colleagues and customers.
- Excellent telephone manner and communication skills.
- Exceptional troubleshooting and diagnostic abilities.
- A flexible and adaptable approach to working.
- A full UK Driving Licence.
Responsibilities
In this role, you will:
- Provide effective first and second level IT support across all areas of the business.
- Record, track, and document IT service desk requests and problem-solving processes using Jira service desk.
- Collaborate with the IT team to monitor and resolve high-impact issues, ensuring problems are followed through to completion.
- Prioritise service requests and incidents based on business urgency and impact.
- Provision and install hardware, maintain the IT Asset Management System, ensuring all assets are accurately recorded, updated, or removed as necessary.
- Manage user accounts, permissions, email, antivirus, and anti-spam systems.
- Deliver training to end-users on new technologies and support technology rollouts.
- Travel to remote sites when required.
- Provide backup and support to the wider IT team.
Description
We are thrilled to offer a full-time IT Support Analyst position at 24-7 Recruitment based in Wrexham. You will enjoy a range of benefits, including free on-site parking, complimentary tea and coffee, a friendly and supportive team environment, positive working conditions, ongoing professional development opportunities, access to work perks, and a company pension scheme. This is a permanent position, with a salary ranging from £25,500.00 to £27,000.00 per year. Your work schedule will be a day shift from Monday to Friday, and in-person attendance at our Head Office located on Wrexham Industrial Estate is required.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2078 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, EverythingManaged Group, BAE Systems, Lighthouse Schools Partnership, Alfa AI, Kendal Nutricare, Interm IT (UK) Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 65 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 65 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.